How should Mrs. Young respond to Larry's mom's email regarding the incident in class?

Responding to Larry's mom's email to inform her that Mrs. Young is looking into the situation demonstrates a commitment to effective communication and addressing concerns. This approach reflects professionalism and an understanding of parental involvement in their child's education. By acknowledging the email, Mrs. Young shows respect for Larry's mother's feelings and concerns while indicating that she takes the matter seriously.

This response also allows Mrs. Young the necessary time to gather all the facts about the incident before providing a comprehensive update. It opens the door for further communication and builds trust between the teacher and the parent, ensuring that any misunderstandings can be cleared up effectively once all the information is gathered. Such a balanced response fosters a collaborative relationship with parents, which is crucial in a school environment.