What is a crucial step when responding to requests for a student's confidential records?

Including a written release from the student is essential because it ensures compliance with legal protections regarding student privacy, such as the Family Educational Rights and Privacy Act (FERPA). A written release signifies that the student has given explicit consent for their confidential records to be shared, thereby respecting their rights and ensuring that personal information is not disclosed without permission. This step is critical in safeguarding student confidentiality and legal compliance when handling requests for sensitive information.

In this context, informing the school board, notifying the student's parents, or limiting access to faculty could be appropriate actions in certain situations, but they do not address the fundamental requirement for consent inherent in sharing confidential records. Without the student's permission, any disclosure may breach privacy guidelines, making the written release the most crucial step in this process.